Challenge

The customer wanted to create a Supplier improvement program involving the application of statistics to low volume manufacturing processes.

Why Choose PIC?

The PIC Group has been providing statistical process control (SPC) training since 1985. We are not only a recommended provider of this training to suppliers of automotive OEMs but to the OEMs themselves. Since 1990 we have delivered design of experiments (DOE) training.

Solution

Five training modules were created; two for statistical process control and three for designed experiments. All focused on short-run manufacturing and used real life aerospace examples customized by The PIC Group.

Benefit

Suppliers experienced significant decreases in process variation leading to lower scrap and overall lower cost of quality. The OEM experienced higher quality components leading to smaller tolerance stack.