Challenge
This customer has designed and developed some of the finest, leading edge technology in their field. However, they were slow to market and often took a long period of time to perfect their manufacturing processes to the point of defect free product.
Why Choose PIC?
The PIC Group was a pioneer in the delivery of advanced quality planning workshops in the early nineties. We are especially known for our ability to assist customers in developing effective and efficient processes for launching new products.
Solution
A series of onsite workshops were conducted involving product design and manufacturing engineering along with quality assurance and sales. Participants were taught proven methods for ensuring the voice of the customer is captured and maintained through product/process design, development and validation.
Benefit
A new product launch process was created at the conclusion of the workshops. The customer began experiencing a dramatic growth in business shortly thereafter and credits the new product launch procedure for much of their success. The testimonials from their customers continually use the same phrases, “consistent high quality and on time delivery”.
